Chuck Klockow | President & Head Honcho
Hello. I'm Chuck, not to be confused with Charlie - we are both Charles'. I started HorseSaddleShop.com in January of 2000. My wife's father Dale had a small tack store and we worked together to create an online version of it. I grew up in a family that always had horses and did much riding and camping in my younger years. I served 9 years in the Air Force and when I came back I found the perfect way to marry my Computer Science degree with leather and wood.
Charlie Hueni | Vice President & Purchasing
Hi, Iím Charlie and I started working for HorseSaddleShop.com on Jan 1, 2009. My responsibilities include saddle expert/customer service and purchasing products that our customer will love. Before my life at HSS, I worked for 22 yrs in customer service and purchasing so the transition was a very natural one for me Ė just a change from castings to saddles.
Josh Hueni | Store & Operations Manager
Hey, I'm Josh and I started working for HorseSaddleShop.com in February 2011. I manage the daily tasks at our outlet store location and work in customer service (phones and emails) for the business. I like animals and helping people, so naturally this is a great job for me. I enjoy researching and providing information about the products to our customers. It's fun working with our manufacturers and interacting with people all around the world. My favorite part of the job is helping our customers find the right fit for the horse, rider, and budget!
Jenelle Main | Sales & Customer Service
Hey folks! Iím Jenelle, and I became a part of the Horse Saddle Shop team in May of 2013. Letís make this simple: my job is swell because of two thingsóI love people and I love horses. I rode English when I was younger, so I have some past experience riding and still do whenever I can borrow someone elseís horse. When Iím not looking for a horse to borrow, I love bargain shopping and rummaging through thrift stores with my husband. I dislike any foods that are white, so get that Mayonnaise away from me!
Ben Hueni | Website Content Editor
Howdy! I'm Ben, the son of Charlie. I began working for Horse Saddle Shop in 2011 as a Sales Associate and have moved on to become the Website Content Editor for our store. Working here has been fantastic. I love coming in every day with a fresh mind and ready to create something new. The staff here is amazing and having the privilege to work with such unique and special people is a treat.
Leah Kaser | Used Saddles Manager
Hey y'all! I'm Leah Kaser! I have been a part of the Horse Saddle Shop team since June of 2016. I am the used saddle expert here at HSS. I love my job and our team! A little bit about me: I am currently a student at Ancilla College! There I am pursuing a degree in Agriculture! I have always had a passion for Agriculture! I was a 10 year 4-H member and am currently in FFA. I have two quarter horses! Their names are Mo and Jazz. Jazz being my horse in particular.
Rachael Carney | Shipping & Purchasing
Hey, I'm Rachael and I started working at Horse Saddle Shop in September of 2016. I am a sales associate and also handle the boot purchasing. With my background, this is the perfect job for me, so with that being said, I will tell you a little bit about me. Almost every weekend you will find me competing at a barrel racing event. I have 3 Quarter Horses, soon to be 4. In 2012 I started teaching myself how to be crafty with leather, it has been so fun to learn!
Iliana Fernandez | Sales Associate
Hola! Soy Iliana. I joined the Horse Saddle Shop team March of 2017. I love serving as the teams' sale associate because I get to meet new people every day & learn new things on a daily basis. I also have horse experience growing up showing at my local 4H Horse & Pony club and doing some recreational barrel racing. For the most part I like to tag along with my friends to shows & trail ride! Currently I am a student at Indiana University South Bend and have to take a horse break! Thankfully though I still have horse contact with working at a saddle shop & I love the friendly atmosphere it doesn't feel like a work day.
We offer a lifetime of equine experience to benefit you in your next saddle purchase. Dale was an example of wisdom gained in a person's senior years. He had been selling saddles in Northern Indiana since the early '80s, until his passing in 2013. He was a great help in gathering important information on our customer's horse and our customer's riding disciplines to recommend the saddle to suit each need.
Chuck has earned the experience by being raised on a horse farm and, after a 9-year stint in the Air Force, coming back to Indiana to strengthen his equine roots. He is a quick learn on fitting with a very good grasp on the characteristics of each saddle model. Charlie, Josh, and Jenelle have assisted over 40,000 customers in their years with us and Leah offers valuable insight to our customers especially in the used saddle world, as she has been a horse owner most of her life.
Chuck is the owner of Horse Saddle Shop.com and Horse Saddle Shop Outlet (the outlet store in Bremen, IN). With both family and friends working together, there is a great atmosphere of hard work and fun. We are proud to work to the advantage of the equine community and we feel the great blessings of working together and witnessing the fruits of our combined efforts.
We make it our goal to provide the best selection of saddles available - above any other store. We are constantly expanding the brands we carry as well as the different types of saddles. Our inventory is often greater than that of our saddle manufacturers. We have the thought that "if it is not good enough for us to buy then it is not good enough for us to sell." We are unlike other stores you find on the internet - we keep hundreds of saddles in stock!
We welcome you to visit our stores in Bremen, IN. We take great efforts to work efficiently so we can reduce prices and pass the savings on to our customers. If you find a saddle cheaper (and in stock) let us know, we are happy to work with our customers and provide the best buying experience available. We are unlike other stores in that we do not charge shipping and we have a very modest return policy. Unlike the standard 20%, we only charge a 5% return fee.
If you are looking for a dependable family owned business with a reputation and desire to provide a well-fitting quality saddle at a low price, then look no further than HorseSaddleShop.com.