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About the HorseSaddleShop Saddle Experts

About the Horse Saddle Shop saddle experts



Meet the dream team


Chuck Klockow | President & Head Honcho

Hello. I'm Chuck, not to be confused with Charlie - we are both Charles'. I started HorseSaddleShop.com in January of 2000. My wife's father Dale had a small tack store and we worked together to create an online version of it. I grew up in a family that always had horses and did much riding and camping in my younger years. I served 9 years in the Air Force and when I came back I found the perfect way to marry my Computer Science degree with leather and wood.

I love the fact that I get to choose who I work with and clearly have hired the best people to run a tack and western wear store. Being a bit of a hermit, I also enjoy waking up to work the first few hours of the day in my PJs at my home office with my hair disheveled and coffee at hand. Being a bit of a hermit, I then work the rest of the day in my home office. I have a very patient and lovely wife and 5 children.
We also have a guinea pig, a dog, a few stray cats, some fish and a QH named Sydney that loves to be fitted with saddles.


Charlie Hueni | Vice President & Purchasing

Hi, Iím Charlie and I started working for HorseSaddleShop.com on Jan 1, 2009. My responsibilities include saddle expert/customer service and purchasing products that our customer will love. Before my life at HSS, I worked for 22 yrs in customer service and purchasing so the transition was a very natural one for me Ė just a change from castings to saddles.

A couple things I enjoy about my job (other than my super-wonderful boss)Ö 1.)Itís really fun to talk to people all over the globe Ė it makes the world seem smaller and I like that. 2.) I find extreme satisfaction in making a customer happy and 97% are very happy. The other 3% of you present wonderful opportunities for my personal growth!


Josh Hueni | Store & Operations Manager

Hey, I'm Josh and I started working for HorseSaddleShop.com in February 2011. I manage the daily tasks at our outlet store location and work in customer service (phones and emails) for the business. I like animals and helping people, so naturally this is a great job for me. I enjoy researching and providing information about the products to our customers. It's fun working with our manufacturers and interacting with people all around the world. My favorite part of the job is helping our customers find the right fit for the horse, rider, and budget!


Jenelle Main | Sales & Customer Service

Hey folks! Iím Jenelle, and I became a part of the Horse Saddle Shop team in May of 2013. Letís make this simple: my job is swell because of two thingsóI love people and I love horses. I rode English when I was younger, so I have some past experience riding and still do whenever I can borrow someone elseís horse. When Iím not looking for a horse to borrow, I love bargain shopping and rummaging through thrift stores with my husband. I dislike any foods that are white, so get that Mayonnaise away from me!

Regardless of what some people might tell you, the Irish are the best team in all the land! Now, despite their shortcomings on college teams, our team here at Horse Saddle Shop is great! I love coming to work every day and knowing Iíll be working with such fun and uplifting people. If youíre looking for a great saddle, give us a call and letís chat!


Ben Hueni | Website Content Editor

Howdy! I'm Ben, the son of Charlie. I began working for Horse Saddle Shop in 2011 as a Sales Associate and have moved on to become the Website Content Editor for our store. Working here has been fantastic. I love coming in every day with a fresh mind and ready to create something new. The staff here is amazing and having the privilege to work with such unique and special people is a treat.

I graduated from Indiana University in 2016 with a degree in New Media and a minor in Business. I am big into sports, particularly football and basketball. In my spare time, I coach middle school football & basketball, listen to music, hang out with friends and create new things. My life motto is "Make new things until He has made all things new."


Leah Kaser | Used Saddles Manager

Hey y'all! I'm Leah Kaser! I have been a part of the Horse Saddle Shop team since June of 2016. I am the used saddle expert here at HSS. I love my job and our team! A little bit about me: I am currently a student at Ancilla College! There I am pursuing a degree in Agriculture! I have always had a passion for Agriculture! I was a 10 year 4-H member and am currently in FFA. I have two quarter horses! Their names are Mo and Jazz. Jazz being my horse in particular.

I love trail riding and being on horseback in general! I truly believe Winston Churchill said it best when he said, "No hour of life is wasted that is spent in the saddle." There really is nothing better than the bond shared between a horse and its' rider! If you're looking for your next saddle, give us a call or stop by the store, and we will get you set up with what works best for you and your horse!


Grant Klockow | Inventory Control

Howdy! My name is Grant and I am the son to Chuck Klockow. Even though I have been helping with my father's business since I was young, I did not officially join until June of 2017 where I have helped with editing the website. Although this is my first true job, I can honestly say that the work environment is amazing.

Everyday I come to work, I am greeted with warm welcomes by my great co-workers who not only invest a lot of time into Horse Saddle Shop but also into each other. With our great working environment, I can testify that it drives me to grind harder. I am more than blessed to have great co-workers and can honestly say that I love this job.

Some things that interest me are boats, drawings, and sports; specifically football, basketball, and track. I love hanging out with my friends, as well as traveling around with my family. I have a great interest in miniature donkeys as well as horses which helps in my job!


Morgan Weldy | Shipping & Receiving

Hey guys, my name is Morgan, and I have been at Horse Saddle Shop since October 2016. I got my start in horses at the age of 9, when my family bought our first horse, Skids. He is still a member of the family today (even if he's more of a pasture ornament now). I also help to take care of my sister's pony, Freckles. I was a 10-year Horse and Pony Member in Marshall County from 2002-2011. Even though I may not show much anymore, I still enjoy getting to be around and work with the horses every day. Working at Horse Saddle Shop helps me to combine my love for horses with my passion for providing the best service for our customers.


Rachael Carney | Sales & Purchasing

Hey, I'm Rachael and I started working at Horse Saddle Shop in September of 2016. I am a sales associate and also handle the boot purchasing. With my background, this is the perfect job for me, so with that being said, I will tell you a little bit about me. Almost every weekend you will find me competing at a barrel racing event. I have 3 Quarter Horses, soon to be 4. In 2012 I started teaching myself how to be crafty with leather, it has been so fun to learn!

I am blessed to be spending some of my time massaging horses in pain and help them to recovery. I have had some great results and increased performance in horses. I really enjoy being a certified Equine Sports Massage Therapist.


Iliana Fernandez | Sales Associate

Hola! Yo soy Iliana! I recently joined Horse Saddle Shop in March of 2017. I serve as a sales associate on our team. My passion for the equine industry began at the young age of 5 with my godfather giving me my first horse. Since then, I have experienced many equine related instances from showing at my local 4H Fair as well as open shows.

Currently, I have a quarter horse gelding named Stanley that I will be training and tuning up for my godson. I am also attending Indiana University South Bend studying Health Science with a Dental concentration. Eventually, I would like the be able to study equine dentistry and float teeth and assists vets in my spare time.

I love being outdoors, enjoying time with my friends and horses. Even though I've been blessed growing up with horses, I still learn something new every day at work about other types of disciplines. Come in to see the boots, tack, and loads of saddles our store has in stock!



About Horse Saddle Shop

Experience

We offer a lifetime of equine experience to benefit you in your next saddle purchase. Dale was an example of wisdom gained in a person's senior years. He had been selling saddles in Northern Indiana since the early '80s, until his passing in 2013. He was a great help in gathering important information on our customer's horse and our customer's riding disciplines to recommend the saddle to suit each need.

Chuck has earned the experience by being raised on a horse farm and, after a 9-year stint in the Air Force, coming back to Indiana to strengthen his equine roots. He is a quick learn on fitting with a very good grasp on the characteristics of each saddle model. Charlie, Josh, and Jenelle have assisted over 40,000 customers in their years with us and Leah offers valuable insight to our customers especially in the used saddle world, as she has been a horse owner most of her life.


Family

Chuck is the owner of Horse Saddle Shop.com and Horse Saddle Shop Outlet (the outlet store in Bremen, IN). With both family and friends working together, there is a great atmosphere of hard work and fun. We are proud to work to the advantage of the equine community and we feel the great blessings of working together and witnessing the fruits of our combined efforts.


Stock

We make it our goal to provide the best selection of saddles available - above any other store. We are constantly expanding the brands we carry as well as the different types of saddles. Our inventory is often greater than that of our saddle manufacturers. We have the thought that "if it is not good enough for us to buy then it is not good enough for us to sell." We are unlike other stores you find on the internet - we keep hundreds of saddles in stock!


Lowest price guarantee

We welcome you to visit our stores in Bremen, IN. We take great efforts to work efficiently so we can reduce prices and pass the savings on to our customers. If you find a saddle cheaper (and in stock) let us know, we are happy to work with our customers and provide the best buying experience available. We are unlike other stores in that we do not charge shipping and we have a very modest return policy. Unlike the standard 20%, we only charge a 5% return fee.

If you are looking for a dependable family owned business with a reputation and desire to provide a well-fitting quality saddle at a low price, then look no further than HorseSaddleShop.com.





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